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Daymark Recovery offers treatment services for mental health issues

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Specifically, in Cabarrus County, Daymark offers outpatient, inpatient and mobile engagement services. 

Editor’s note: This is the fifth story in a series about addressing mental health illnesses and finding resources in Cabarrus County.

CABARRUS COUNTY – More than 24 million people in the country experience a mental health illness and are going untreated, according to a statistic from Mental Health America.

Cabarrus County officials are working every avenue to address and find ways to treat mental health and substance use locally.

Daymark offers mental health services to adults, adolescents, children

Daymark Recovery Services is an organization that has center locations throughout North Carolina offering mental health and substance use services to adults, adolescents and children. 

Specifically, in Cabarrus County, Daymark offers outpatient, inpatient and mobile engagement services. 

Daymark’s Cabarrus Outpatient Center is located at 284 Executive Drive, Suite 100 in Concord. 

This is where outpatient mental health and substance use services are provided to children, adolescents and adults. 

The center offers an Advanced Access Walk-in Clinic, psychiatric services, medication assisted therapy as well as evidence based therapeutic interventions in the form of individual, group and/or family therapy.

“Someone can walk into the center and be evaluated or they can call and schedule an appointment,” said Rebecca True, Director of the Cabarrus Center. “(Clinicians) evaluate (patients) needs to determine what level of care best matches their concerns and symptoms.  Individuals are then linked to appropriate treatment services. 

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Learn more

Cabarrus Facility Based Crisis Center: https://www.daymarkrecovery.org/locations/fbc-cabarrus

About Daymark Recovery Services: https://www.daymarkrecovery.org/

About Mobile Crisis Engagement: https://www.daymarkrecovery.org/services/mobile-crisis-management

About “Stepping Up” program: https://www.daymarkrecovery.org/news-press/104-stepping-up-initiative-connects-inmates-with-mental-health-services

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From January to May, there have been nearly 32,000 patients seen at all Daymark facilities. In that same timeframe, more than 2,300 patients have been seen at the Cabarrus County facility.

Daymark has several facility based crisis centers, one of which is in Cabarrus County. 

Facility based crisis centers provide crisis stabilization for substance use and mental health.

They serve ages 18 and over for a stay that averages 6 to 7 days.

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It is a viable alternative to inpatient hospitalization and can be accessed by walk in, and the staff includes medical professionals and behavioral specialists.

More than 470 people, including 181 Cabarrus County residents, have been seen at the Cabarrus Facility Based Crisis Center located at 280 Executive Park Drive, Suite 160, in Concord since January 2019. 

Daymark’s Mobile Crisis Engagement Team responds any time, any place

Daymark’s Mobile Crisis Engagement Team can respond 24/7/365 to any location that is convenient to the individual.

This team can be accessed by calling the 24/7 dispatch center (866-275-9552), which answers calls from anyone struggling with a mental health or substance use issue, and needing crisis intervention and/or  crisis stabilization.

A clinician is dispatched and will meet them at their home or at another location convenient to them. 

“People call for assistance when they have a mental health concern or are in need of detox or for a family member that is seeking services,” said Kimberly Anthony-Byng, the Director of Mobile Engagement for Daymark.

Daymark officials said in Cabarrus County alone, they have served 222 people through Mobile Engagement Services from January to May 2019.

The Mobile Engagement Team has existed for more than a decade, and Anthony-Byng has seen positive results because of the services provided in all 27 counties where the service exists.

She said the clinicians complete an assessment and determine from there if they are safe to stay in the community, or if they need to be admitted to a FBC or hospital facility. 

“We are able to get people linked to services and keep a lot of people from going to the hospital,” Anthony-Byng said. “One of the main goals of mobile crisis is to keep people out of the hospital that don’t really need to go. The emergency rooms are not really prepared to deal with behavioral health or patients with mental health or substance use issues.”

“Stepping Up” program designed to treat mental health in jail

Daymark, partnered with county leaders and the sheriff’s office to initiate the “Stepping Up” program in January 2018.

The “Stepping Up” program is a nationally recognized initiative designed to identify persons in the detention center who may have mental health or substance use issues.

An individual being released from jail who is interested in pursuing treatment services are linked to community providers such as Daymark.

They are also provided case management services to encourage treatment compliance.

The goal of the program is to decrease the rate of recidivism, educate individuals about treatment options, and to connect them to mental health and substance use treatment.

True said a case manager is in the jail meeting with people with possible mental health or substance use issues, and informing them of available services offered within Cabarrus County.

There also is a case manager that works with released individuals in the community to make sure they attend their appointments and assist with any barriers they might have.

“The goal is to decrease returns to jail and to education individuals on available services,” True said. “A lot of times, people will break the laws due to their mental health or substance use issues. If we can connect them to treatment and get them stable, then the likelihood of them breaking the law is less likely. They are going to be safe, the community is going to be safe and they are not going back to jail.”

Daymark officials said that from January through June, 90 percent of the people linked to treatment services through the “Stepping Up” program have remained out of jail, and 35 percent of people who attend their first mental health or substance use appointments are still being treated.

“We have less crime in the community,” True said. “We have more people linked to treatment and less people going back to jail due to mental health and substance use.”

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