The City of Winston-Salem is replacing red 2026-27 yard-waste cart stickers at no additional cost after discovering that some of the previously issued stickers did not adhere properly to carts.
Customers who purchased a red 2026-27 yard-waste sticker will automatically receive a replacement sticker by mail. The first batch of replacement stickers was mailed this week.
To ensure uninterrupted service, all yard-waste carts will continue to be collected through October 31, 2026, regardless of whether the replacement sticker has been received. Beginning November 2, 2026, all yard-waste carts must display a valid red yard-waste sticker to receive collection service.
Customers whose current sticker remains securely attached to their cart may continue to use it.
When applying the replacement sticker, customers should:
Clean the application area with rubbing alcohol and allow it to dry completely before applying the sticker.
Stand in front of the cart and place the new sticker on the right side of the cart.
Do not place the new sticker on top of the current sticker.
The city appreciates residents' patience and cooperation while staff work to resolve the issue.
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